Snappy vs a VA hire

Use when: the buyer is weighing Snappy against hiring a virtual assistant, receptionist, or admin person to catch the inbound.

What they get from one hire

One person who answers when they're at their desk and awake. A full-time VA runs $1,500 to $4,000+ a month; an in-house admin or receptionist runs $40K to $55K a year plus benefits. Add days or weeks to hire, and more to train them on your process. They cover the hours they're on shift. Calls after 6pm, on weekends, or while they're at lunch still go to voicemail. When they quit, you hire and train again.

Where that leaves them short

• One person covers one shift. Inbound doesn't keep business hours; the 9pm form fill and the Saturday call still get missed.
• Ramp is dead time. You pay for weeks before they know your process well enough to run it alone.
• Turnover resets it. When they leave, the knowledge and the momentum leave with them.
• One person can't answer the phone, chase every quote, book the jobs, and keep the CRM clean all at once. Something gets dropped when it's busy.

What Snappy does instead

Four agents, each on one job, running 24/7 from day one. The Front Desk answers every call and message in seconds, day or night. Follow-Up chases every lead and quote. Scheduling books and confirms. Admin keeps the CRM current. No shift to cover, no ramp, no turnover, no benefits load. Start with one agent and add the rest as you grow.

The numbers

• A hire: $1,500 to $4,000+ a month for a full-time VA, or $40K to $55K a year for in-house admin, plus benefits and training, covering one shift.
• Snappy: from $149/mo per agent, 24/7, live in days. Fully built for you at $1,500 one-time plus $149/mo per agent.

Proof

Our co-founder ran a 150-person operation and drove +172% recurring revenue at Blue Eye. We run these exact agents on our own front desk, follow-up, and billing first.

If they push back

• "A person handles it better." A person handles the hard calls better, and Snappy hands those straight to them with the context attached. The routine answering, chasing, and booking is the repeat work a person resents doing anyway.
• "I want a human voice on the phone." You set the voice and the greeting, and the agent escalates to a real person the moment the call needs one. Every message gets answered in seconds instead of going to voicemail.
• "What about the hard stuff a VA figures out?" Keep a human for the judgment calls. Let the agents take the hundred routine touches a day off their plate so your person spends their hours on the work that needs a brain.

One-liner for the rep

"A VA covers one shift and quits eventually. Snappy's agents answer, chase, book, and update the CRM 24/7 from day one, from $149 a month per agent, and they don't call in sick."